Terms &
Conditions

Cleaning services are provided by appointment. Service dates and times will be mutually agreed upon between Binky’s Elite Cleaning, LLC and the client.

Our regular office hours are Monday–Friday, 8:00 AM–5:00 PM. Cleaning schedules may vary based on the individual needs, operating hours, and requirements of each commercial facility.

Before recurring commercial cleaning services begin, clients may be required to review and sign a service agreement outlining the scope of work, cleaning frequency, pricing, and other applicable terms and conditions.

Services will be performed according to the agreed-upon cleaning plan and service agreement.

Binky’s Elite Cleaning, LLC provides customized commercial cleaning services based on each client’s specific needs and facility requirements.

Our services may include:

• Office Cleaning

• Medical Facility Cleaning

• Retail Store Cleaning

• Daycare Cleaning

• Warehouse Cleaning

• Educational Facility Cleaning

• Church Cleaning

• Janitorial Services

• Dusting and Sanitization

• Floor Care

• Customized Cleaning Plans

• And More

Services or requests that fall outside the agreed-upon scope of work may require an additional charge. Any additional charges will be communicated to the client before the additional service is performed whenever reasonably possible.

Clients are asked to provide advance notice when canceling or rescheduling a scheduled cleaning service.

Repeated cancellations, last-minute cancellations, or failure to provide appropriate access to the facility may result in applicable fees or changes to the service agreement.

Any applicable cancellation or rescheduling fees will be communicated to the client before they apply.

Clients are responsible for providing Binky’s Elite Cleaning, LLC with appropriate and safe access to the facility at the scheduled service time.

Keys, access codes, alarm information, and other access instructions provided to our company will be handled responsibly and kept confidential.

Clients should notify Binky’s Elite Cleaning, LLC promptly of any changes to access procedures, security systems, locks, codes, or facility entry requirements.

Payment terms will be established before services begin and may vary depending on the service agreement and type of services provided.

Invoices must be paid according to the payment terms stated on the applicable invoice or service agreement.

Late payments may be subject to applicable fees when such fees have been agreed upon in advance.

Clients are responsible for providing Binky’s Elite Cleaning, LLC with appropriate and safe access to the facility at the scheduled service time.

Keys, access codes, alarm information, and other access instructions provided to our company will be handled responsibly and kept confidential.

Clients should notify Binky’s Elite Cleaning, LLC promptly of any changes to access procedures, security systems, locks, codes, or facility entry requirements.

The safety of our clients, employees, contractors, and other individuals at the facility is a priority.

Binky’s Elite Cleaning, LLC reserves the right to postpone, modify, or decline services when conditions present an unsafe working environment. This may include hazardous materials, dangerous conditions, unsafe access, or other situations that could place personnel at unreasonable risk.

When possible, we will communicate safety-related concerns with the client and work toward an appropriate solution.

Any accidental damage, loss, safety concern, or other incident discovered during or in connection with a cleaning service should be reported to Binky’s Elite Cleaning, LLC as soon as possible.

Reported incidents will be reviewed by the company, and we will communicate with the client regarding appropriate next steps.

Customer satisfaction is important to Binky’s Elite Cleaning, LLC.

If a client believes an area was not cleaned according to the agreed-upon scope of work, the client should contact us promptly so that the concern can be reviewed and, when appropriate, addressed in accordance with the service agreement.

We value open communication and will make reasonable efforts to resolve service concerns professionally.

Binky’s Elite Cleaning, LLC respects the privacy and confidentiality of our clients.

Information obtained through the provision of cleaning services will be handled professionally and will not intentionally be disclosed to unauthorized individuals, except when disclosure is required by law or is reasonably necessary to protect safety, property, or legal rights.

Clients are encouraged to identify any special confidentiality or security requirements before services begin.

Binky’s Elite Cleaning, LLC is committed to providing services and employment opportunities without unlawful discrimination.

We strive to maintain a professional, respectful, and inclusive environment for our clients, employees, applicants, contractors, and business partners.

Binky’s Elite Cleaning, LLC reserves the right to update, modify, or revise these policies as the company grows or as business, legal, or operational requirements change.

When appropriate, clients will be notified of material changes. Updated policies may apply to services provided after the effective date of the revised policy.